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Direct deposit, also know as electronic
funds transfer (EFT), means the automatic deposit of all your
child support (and, if applicable, spousal
maintenance) payments directly into one bank account. The bank
account must be a savings or checking account.
Please consider the following
benefits, which you will enjoy when your support payments are
deposited directly into your account:
- You get your money faster because mailing time is eliminated,
- You do not need to make extra trips to the bank or wait in long line, and
- Your checks cannot be lost or stolen.
Fill out the Authorization
for Direct Deposit form and mail it as follows:
- If your case is IV-D, mail the form to the Division of Child Support Enforcement, ATTN: Direct Deposit, P.O. Box 36626,
Phoenix, AZ 85067-6626. Your checks currently have a purple background.
- If your case is non-IV-D, mail the form to your local Clerk of Court Office (
click here for a listing of local Clerks of Court). Your checks currently have a green background.
The Authorization for Direct Deposit form can be obtained from
DCSE or your local Clerk of Court Office (click
here for a listing of local Clerks of Court). The form is also available
from the Clerk's
Office eForms On Demand.
If you receive or have received public assistance or have applied for
child support services, your case is considered IV-D.
If you have never received public assistance or applied for child support
services, your case is considered non-IV-D.
After the authorization form is received, completely filled out and signed
by you, the bank will be contacted to set up the direct deposits. Please
allow four to six weeks for direct deposit to take effect. In the meantime,
you will continue to receive your support checks in the mail.
When a payment is posted to your child support case, your
bank is electronically notified to credit your account. In most
instances, the payment will be
received at your bank within three business days after DCSE applies
the payment to your case.
- If your case is non-IV-D, you may contact your local Clerk of Court Office (click
here for a listing of local Clerks of Court).
- If your case is IV-D, you may contact DCSE Customer Service at (602)252-4045.
- In either case, you may also contact your financial institution.
If you change your checking or savings account, you must
fill out a new Authorization for Direct Deposit form. The Authorization
for Direct Deposit
form can be obtained by contacting DCSE or your local Clerk of
Court Office (click here for a listing of
local Clerks of Court). The form is also
available from the Clerk's Office eForms On Demand.
Indicate on the form that this request is an update, and sign the request,
before you mail it to DCSE or your local Clerk of Court Office, as appropriate
(click here for a listing of local Clerks of
Court).
Obtain a Request to Stop Direct Deposit form. The Request
to Stop Direct Deposit form can be obtained from DCSE, your
local Clerk of Court Office or
by clicking here. Fill out the form, sign it and mail it to DCSE
or your local Clerk of Court Office, as appropriate, (click
here for a listing of local Clerks of Court).
To ensure quality service, you must keep DCSE (for IV-D
cases) or your local Clerk of Court Office (for non IV-D cases) informed
of your most
current mailing address every time there is a change (click
here for the form).
The new Arizona Electronic Payment Card (EPC) is safer and more convenient than paper checks. With the Arizona
Electronic Payment Card, you can access your cash 24 hours a day, 7 days a week through Automated Teller Machines (ATMs) and retail
Point-of-Sale terminals throughout Arizona and across the country.
- Use the Card at ATMs: You can use the EPC to withdraw cash in local currency at over 90,000 ATMs throughout the world and more
than 30,000 surcharge-free Bank One, Chase, and Allpoint ATMs in the U.S.
- Use the Card at Retail Locations: You can use the EPC anywhere that accepts Visa debit cards, including grocery stores,
gas stations, restaurants, and more.
- Customer Service: For customer service call 1-866-802-7011
or visit the website at
www.myaccount.chase.com.
If you would like to sign-up for the Electronic Payment Card place
contact your local Department of Child Support Enforcement Office.
- Authorization Form: To obtain an authorization form for the Electronic Payment Card, please
click here.
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